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City of Albuquerque: Social Services and Behavioral Health Services – Homelessness and Domestic Violence

Deadline: November 29, 2018

The City of Albuquerque has established priorities for funding and they include the following goals:
Goal 1: Human and Family Development: People of all ages have the opportunity to participate in the community and economy and are well sheltered, safe, healthy, and educated.
Goal 2: Public Safety: The public is safe and secure, and shares responsibility for maintaining a safe environment.

The City of Albuquerque will support innovative and effective proposals from qualified nonprofit organizations interested in providing services for populations in need of specific social services for persons experiencing homelessness and/or domestic violence. This request is focused on 1) filling service gaps for people experiencing homelessness due to domestic violence, child maltreatment, or substandard housing, and 2) providing supportive housing through housing vouchers, case management, and other services for people experiencing homelessness.

The City of Albuquerque has established a priority to fund projects that lead to improved outcomes to 1) Increase Behavioral Health Stability, 2) Increase Housing Stability, 3) Increase Public Safety, and 4) Increase Family Resilience. This involves a focus on addressing the Social Determinants of Health to achieve greater well-being and equity for all. Substantial evidence confirms the link between social, economic and physical conditions and health outcome disparities. Social Determinants of Health include access to healthcare services, availability of services to support housing and behavioral health stability, lifelong education options, public safety and social services.

Scopes of Work include:

  • Emergency Shelter Services and Supportive Services for Victims of Domestic Violence: Respondents may propose an offer for the operation of emergency shelter services and supportive services for victims of domestic violence and their children. Services for this program that must include, but are not limited to: 1) Providing safe, secure, and confidential emergency shelter for victims of domestic violence and their children, open 24 hours per day and seven days a week; 2) Crisis counseling and on-going case management services designed to educate victims of domestic violence of positive alternatives to remaining in abusive relationships; 3) Individual and group education and counseling services for adult and children survivors and witnesses of domestic violence; 4) Development of individual treatment plans for each participant; 5) Coordination with community support services relevant to the individual needs of the residents; 6) Applicants must demonstrate plans to partner with the City of Albuquerque Family Advocacy Center in assisting victims of domestic violence; and 7) Services under this contract must also include the operation of a 24-hour-per-day, seven-day-per-week telephone crisis line for victims of domestic violence.
  • Crisis Shelter Services to Abused, Neglected and Abandoned Children/Youth: Respondents may propose an offer for crisis services to abused, neglected, and abandoned children and/or youth. Services in this program must include, but not be limited to: 1) Provide 24-hour shelter care on an emergency or long-term basis for abused or neglected children and/or youth; 2) Provide support and advocacy services to children and/or youth and their families in cases of suspected sexual abuse or severe emotional and/or physical abuse; and 3) Assist families experiencing abuse and neglect to develop new parenting and life skills in order to create healthy and safe home environments for children and/or youth.
  • Displaced Tenant Relocation Services: Respondents may propose implementation of a displaced tenant relocation service to persons, who through no fault of their own, have been displaced because of substandard housing conditions. Services for this program must include, but are not limited to: 1) Coordinate with City’s Safe City Strike Force, Office of Equity and Inclusion, and the Legal Department during tenant displacements; 2) Provide supportive services while locating suitable housing including referrals for services as necessary; 3) Administer motel vouchers as necessary to eligible persons; and 4) Distribute relocation funds to eligible persons.
  • Supportive Housing and Case Management Services for Homeless Women and Families: Respondents may propose an offer for the provision of supportive housing for homeless women and families with children. Services for this program must include, but are not limited to: 1) Housing vouchers; and/or 2) Supportive services to assist people experiencing homelessness with obtaining and maintaining housing, including case management.
  • Supportive Services for the Medically Vulnerable and/or Chronically Homeless as Identified by the Albuquerque Heading Home Homeless Program: Respondents may propose implementation of a program which provides supportive services, including case management, for the Albuquerque Heading Home Program participants. These participants are chronically homeless, meaning that they have experienced long-term homelessness and/or multiple episodes of homelessness, and have a significant, long-term disability or medical issue. Services must include, but are not limited to: 1) Providing SSI/SSDI Outreach, Access, and Recovery (SOAR) services; 2) Developing and supporting the success of individualized service plans; 3) Providing linkage to and continuity support for services, or directly providing services, such as counseling, vocational classes, and life skill education; and 4) Providing assistance for participants to transition toward and maintain permanent housing.
  • Coordination Services for the Chronically Homeless as Identified by the Albuquerque Heading Home Homeless Program: Respondents may propose implementation of a program which provides coordination services for Albuquerque Heading Home Program. The target population is people who are chronically homeless, meaning that they have experienced long-term homelessness and/or multiple episodes of homelessness, and have a significant, long-term disability, or medical issue. Services must include, but not be limited to: 1) Coordinate case management services to ensure that all Albuquerque Heading Home Program participants have a case manager; 2) Coordinate with the Coordinated Entry System (CES) provider and the Albuquerque Heading Home Program housing provider(s) to quickly fill housing openings when they become available; 3) Coordinate case management and supportive services to ensure that participants obtain and remain in permanent housing; and 4) Provide one-time direct assistance to support move-in costs for participants entering housing.
  • Day Shelter Services for the Homeless: Respondents may propose an offer for operations of a day shelter facility for persons experiencing homelessness. Services must include, but not be limited to: 1) Provision of safe and secure shelter open 7 days a week, year-round for persons experiencing homelessness; 2) Provide morning and/or lunch meals and sack lunches for those who are working, seeking employment, in job training, or in education activities; 3) Provide storage space for belongings; 4) Provide shower facilities; 5) Provide communication services; 6) Provide clothing; 7) Provide guidance and access to community services with an emphasis on attaining permanent housing, employment, and behavioral health services; and 8) Provide participants with the opportunity to complete a common assessment for the Coordinated Entry System.
  • Outreach Services Program for the Homeless that are Severely Mentally Ill: Respondents may propose implementation of outreach services for persons experiencing homelessness that have severe mental health conditions. Services must include, but not be limited to: 1) Provision of direct outreach services within the community by utilizing teams of mental health and homeless service professionals; 2) Collaboration with the Albuquerque Police Department’s (APD) Crisis Intervention Team (CIT) and other outreach partners in the community; 3) Providing professional assessments for appropriate housing and treatment services; 4) Placing the persons to the appropriate housing and treatment services; 5) Providing outreach services at City funded emergency shelter(s); and 6) Providing participants with the opportunity to complete a common assessment for the Coordinated Entry System.
  • Street Sweepers Employment Program for the Homeless: Respondents may propose implementation of Street Sweepers Employment Program for persons experiencing homelessness. Services must include, but not be limited to: 1) Assisting the workers to obtain job skills and opportunities to attain permanent and/or improved employment; 2) Providing employment and job skill support to persons experiencing homelessness to clean-up the Wells Park neighborhood and/or other near downtown neighborhoods; 3) Providing access to services to obtain permanent housing and supportive services to successfully retain housing; 4) Establishing a point of contact for response to 311 calls regarding concerns and questions of the assigned neighborhood(s); and 5) Providing participants with the opportunity to complete a common assessment for the Coordinated Entry System.
  • Better Way Employment Program for Panhandlers: Respondents may propose implementation of the Better Way Employment Program for panhandlers. Services must include, but not be limited to: 1) Providing employment opportunities for panhandlers at the City’s busiest intersections through roving van outreach; 2) Providing referrals to the workers to housing and supportive services; 3) Assisting the workers to obtain permanent and/or improved employment opportunities; and 4) Provide participants with the opportunity to complete a common assessment for the Coordinated Entry System.
  • Coordinated Entry System: Respondents may propose implementation of the City’s Coordinated Entry System Services. A proposal must include, but not be limited to: (1) Providing coordination, guidance, and technical assistance to the City of Albuquerque in implementing the New Mexico Coordinated Entry System (CES); 2) Connecting highly vulnerable Veterans, Native Americans, youth, chronically homeless individuals and families, and other homeless individuals and families to housing resources; 3) Increasing outreach to shelters, hospitals, streets, jails, and non-participating agencies; 4) Assistance in obtaining homeless documentation for program participants and/or housing provides; and 5) Collaborating with the City’s housing providers and other community housing programs.

Amount: Award amounts vary by Scope of Work:

  • Emergency Shelter Services and Supportive Services for Victims of Domestic Violence: Up to $435,000
  • Crisis Shelter Services to Abused, Neglected and Abandoned Children/Youth: Up to $50,000
  • Displaced Tenant Relocation Services: Up to $40,000
  • Supportive Housing and Case Management Services for Homeless Women and Families: Up to $765,000
  • Supportive Services for the Medically Vulnerable and/or Chronically Homeless as Identified by the Albuquerque Heading Home Homeless Program: Up to $580,000
  • Coordination Services for the Chronically Homeless as Identified by the Albuquerque Heading Home Homeless Program: Up to $110,000
  • Day Shelter Services for the Homeless: Up to $140,000
  • Outreach Services Program for the Homeless that are Severely Mentally Ill: Up to $70,000
  • Street Sweepers Employment Program for the Homeless: Up to $60,000
  • Better Way Employment Program for Panhandlers: Up to $110,000
  • Coordinated Entry System: Up to $155,000

Eligibility: An agency which is a unit of state or local government and/or an agency currently incorporated as a nonprofit corporation, duly registered and in good standing with the State of New Mexico Public Regulation Commission, which has not-for-profit status under 501(c)(3) of the U.S. Internal Revenue Service Code and which has demonstrated capability in providing the services for which it is applying.

*Note: City of Albuquerque staff will conduct one mandatory pre-proposal conference for entities interested in submitting proposals at 2:15 pm on Wednesday, November 7, 2018.

Link: https://www.cabq.gov/family/partner-resources/request-for-proposals

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